{"id":514999,"date":"2023-03-14T17:20:19","date_gmt":"2023-03-14T17:20:19","guid":{"rendered":"https:\/\/magazineoffice.com\/apple-esta-lanzando-vendedores-de-video-a-pedido-para-aclarar-la-confusion-de-compra-de-iphone\/"},"modified":"2023-03-14T17:20:21","modified_gmt":"2023-03-14T17:20:21","slug":"apple-esta-lanzando-vendedores-de-video-a-pedido-para-aclarar-la-confusion-de-compra-de-iphone","status":"publish","type":"post","link":"https:\/\/magazineoffice.com\/apple-esta-lanzando-vendedores-de-video-a-pedido-para-aclarar-la-confusion-de-compra-de-iphone\/","title":{"rendered":"Apple est\u00e1 lanzando vendedores de video a pedido para aclarar la confusi\u00f3n de compra de iPhone"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div id=\"article-body\">\n<p>\u00bfEl nuevo mensaje de compras de Apple?  No est\u00e1s solo.<\/p>\n<p>La mayor\u00eda de las personas en los EE. UU. compran en l\u00ednea e, incluso con opciones complejas como su pr\u00f3ximo iPhone 14, no es inusual encontrarse solo en la p\u00e1gina de la tienda de Apple.com tratando de elegir entre un iPhone 14 Pro y un iPhone 14 Plus, y pregunt\u00e1ndose si 128 GB es suficiente almacenamiento o si debe dar el gran salto a 1 TB.  Estas son preguntas comunes que ahora puede obtener respuestas, en el acto, gracias al programa de video a pedido \u00abComprar con un especialista\u00bb de Apple.<\/p>\n<aside class=\"hawk-nest\" data-render-type=\"fte\" data-skip=\"dealsy\" data-widget-type=\"seasonal\"\/>\n<p>A partir de hoy (14 de marzo), cualquier persona en los EE. UU. que compre un iPhone a trav\u00e9s de Apple.com puede convocar a un especialista en compras que aparecer\u00e1 en una peque\u00f1a ventana de video que flota sobre la experiencia de la p\u00e1gina Comprar un iPhone.<\/p>\n<p>Apple est\u00e1 aprovechando su Equipo de atenci\u00f3n al cliente (ubicado en una ubicaci\u00f3n no revelada) para encargarse de los chats de video y guiar a los clientes de Apple a trav\u00e9s de todo, desde el modelo de iPhone correcto hasta las opciones de almacenamiento, planes de operador y, s\u00ed, incluso opciones de financiamiento.<\/p>\n<p>Sin embargo, a diferencia de una videollamada tradicional, este representante nunca lo ver\u00e1.  En su lugar, te unes a la llamada solo como una voz mientras el especialista de Apple permanece en la pantalla siempre gui\u00e1ndote hacia el pago.<\/p>\n<figure class=\"van-image-figure inline-layout\" data-bordeaux-image-check=\"\">\n<div class=\"image-full-width-wrapper\">\n<div class=\"image-widthsetter\" style=\"max-width:1960px;\">\n<p class=\"vanilla-image-block\" style=\"padding-top:66.63%;\"><picture><source type=\"image\/webp\" alt=\"Apple Shop with Specialist\" class=\" lazy-image-van\" onerror=\"if(this.src &amp;&amp; this.src.indexOf('missing-image.svg') !== -1)return true;;this.parentNode.replaceChild(window.missingImage(),this)\" data-normal=\"https:\/\/vanilla.futurecdn.net\/techradar\/media\/img\/missing-image.svg\" data-srcset=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-320-80.jpg.webp 320w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-480-80.jpg.webp 480w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-650-80.jpg.webp 650w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-970-80.jpg.webp 970w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-1024-80.jpg.webp 1024w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-1200-80.jpg.webp 1200w\" data-sizes=\"(min-width: 1000px) 970px, calc(100vw - 40px)\" data-original-mos=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC.jpg\" data-pin-media=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC.jpg\"\/><source type=\"image\/jpeg\" alt=\"Apple Shop with Specialist\" class=\" lazy-image-van\" onerror=\"if(this.src &amp;&amp; this.src.indexOf('missing-image.svg') !== -1)return true;;this.parentNode.replaceChild(window.missingImage(),this)\" data-normal=\"https:\/\/vanilla.futurecdn.net\/techradar\/media\/img\/missing-image.svg\" data-srcset=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-320-80.jpg 320w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-480-80.jpg 480w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-650-80.jpg 650w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-970-80.jpg 970w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-1024-80.jpg 1024w, https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC-1200-80.jpg 1200w\" data-sizes=\"(min-width: 1000px) 970px, calc(100vw - 40px)\" data-original-mos=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC.jpg\" data-pin-media=\"https:\/\/cdn.mos.cms.futurecdn.net\/WbJXUzK5SJhv3SdbqUEADC.jpg\"\/><\/picture><\/p>\n<\/div>\n<\/div><figcaption itemprop=\"caption description\" class=\" inline-layout\"><span class=\"caption-text\">Tienda Apple con sistema de video bajo demanda Especialista. <\/span><span class=\"credit\" itemprop=\"copyrightHolder\">(Cr\u00e9dito de la imagen: Apple)<\/span><\/figcaption><\/figure>\n<h2 id=\"what-you-can-ask\">lo que puedes preguntar<\/h2>\n<p>Shop with Specialist no comenzar\u00e1 como una parte omnipresente de la Apple Store en l\u00ednea.  Por ahora, se limita a las ofertas de iPhone de Apple.  Sin embargo, eso seguramente cambiar\u00e1 con el tiempo, ya que Apple tiene planes de aplicar el servicio a todos sus productos estrella.  Eso significa que alg\u00fan d\u00eda puede recibir una amable gu\u00eda en video de Apple sobre futuras compras de MacBook y iPad.<\/p>\n<p>Tambi\u00e9n es posible que si le preguntas a un especialista en ventas de Apple sobre un producto fuera de la cerca del iPhone en este momento, tambi\u00e9n intentar\u00e1n ofrecerte algunos consejos \u00fatiles.  Tambi\u00e9n es probable que te recomienden visitar una tienda minorista de Apple para obtener ayuda en persona.<\/p>\n<p>Los especialistas en ventas de Apple est\u00e1n listos, dentro de los l\u00edmites, para resolver las preguntas de los operadores.  De lo contrario, pueden recomendarle que se comunique directamente con su operador.<\/p>\n<p>\u00bfPor qu\u00e9 lanzar la ayuda en video ahora?  Los propios comentarios de Apple han mostrado inter\u00e9s en este tipo de orientaci\u00f3n en forma de video.  Ahora lo tienen.<\/p>\n<p>No se sabe si Apple expandir\u00e1 Comprar con especialistas a otros dispositivos de Apple y fuera de los EE. UU. o cu\u00e1ndo.<\/p>\n<p>Si bien puede parecer extra\u00f1o realizar una videoconferencia unilateral, la elecci\u00f3n de Apple es probablemente inteligente.  Hay todo tipo de problemas de privacidad y seguridad que surgen cuando invitas digitalmente a alguien a tu hogar y a tu vida.  Ahora no tienes que preocuparte de que un especialista en ventas de Apple juzgue tu bata de ba\u00f1o de las 3 p. m. o ese fregadero lleno de platos.<\/p>\n<p>La actualizaci\u00f3n de compras de hoy tambi\u00e9n coincide con el lanzamiento del iPhone 14 amarillo de Apple.  \u00bfAlguien necesitar\u00e1 una gu\u00eda en video sobre si elegir el iPhone morado, medianoche o amarillo?  Probablemente no.<\/p>\n<p>El servicio ahora est\u00e1 disponible desde las 7 a. m. PT hasta las 7 p. m. PT.<\/p>\n<aside class=\"hawk-nest\" data-model-name=\"Apple iPhone 14,Apple iPhone 14 Pro,Apple iPhone 14 Pro Max,Apple iPhone 14 Plus\" data-name=\"Buying Guide Multimodel widget\" data-widget-title=\"multimodelWidgetTitle\" data-widget-type=\"multimodelreview\" data-render-type=\"editorial\">\n<div class=\"hawk-multi-model-review-container\">\n<div class=\"hawk-multi-model-review-contracts-container\">\n<p>Resumen de las mejores ofertas de hoy<\/p>\n<div class=\"hawk-grid-items-container\" data-stacked=\"0\">\n<div class=\"hawk-grid-item-container\" data-expandable=\"0\" data-stacked=\"0\" role=\"button\" tabindex=\"0\">\n<div class=\"hawk-grid-item-main-container hawk-grid-item-main-multimodelreview\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\" data-expanded=\"0\">\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"image\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/sthzuxvzskz0ny1c-16681792811078.jpg\" alt=\"iPhone 14 128GB\" title=\"iPhone 14 128GB\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"78\" height=\"70\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"network\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/logos\/networks\/oh49eecmigocgo26-15954241180976-100-80.png\" alt=\"menta m\u00f3vil EE. UU.\" title=\"menta m\u00f3vil EE. UU.\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"80\" height=\"40\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Sin contrato<\/strong><\/p>\n<\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"allowance\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\">\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">  minutos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">textos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">4 GB<\/strong><span class=\"hawk-contract-allowance-label\">datos<\/span><\/p>\n<div class=\"hawk-hover-over-container\">\n<div class=\"hawk-hover-over-icon\"><img decoding=\"async\" data-items=\"[object Object][object Object][object Object]\" src=\"https:\/\/search-api.fie.futurecdn.net\/img\/misc\/i.png\" alt=\"Icono\" title=\"Icono\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"18\" height=\"16\"\/><\/div>\n<div class=\"hawk-hover-over-panel\">\n<div class=\"hawk-hover-panel-container\">\n<div class=\"hawk-hover-panel-item\">\n<p>Llamadas: <\/p>\n<p><span class=\"hawk-hover-panel-label\">Llamadas a MX y CA incluidas<\/span><\/div>\n<div class=\"hawk-hover-panel-item\">\n<p>Textos: <\/p>\n<p><span class=\"hawk-hover-panel-label\">Mensajer\u00eda a MX y CA incluida<\/span><\/div>\n<div class=\"hawk-hover-panel-item\">\n<p>Datos: <\/p>\n<p><span class=\"hawk-hover-panel-label\">(ralentizado a velocidades de 128 kbps)<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"priceLink\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\">\n<div class=\"hawk-price-button-wrapper-price-wrapper\">\n<div class=\"hawk-upfront-price-above\">\n<p><span class=\"hawk-display-price-price\">Gratis<\/span><\/p>\n<p><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><span class=\"hawk-upfront-price-label\">  en la delantera<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"hawk-grid-item-container\" data-expandable=\"0\" data-stacked=\"0\" role=\"button\" tabindex=\"0\">\n<div class=\"hawk-grid-item-main-container hawk-grid-item-main-multimodelreview\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\" data-expanded=\"0\">\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"image\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/sthzuxvzskz0ny1c-16681792811078.jpg\" alt=\"AppleiPhone 14 Pro - 128GB\" title=\"AppleiPhone 14 Pro - 128GB\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"78\" height=\"70\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"network\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/logos\/networks\/t6nrvkkppvfe6wcf-15954240923306-100-80.png\" alt=\"Verizon Wireless\" title=\"Verizon Wireless\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"80\" height=\"40\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">36 meses<\/strong><\/p>\n<\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"allowance\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\">\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">  minutos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">textos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">datos<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"hawk-grid-item-container\" data-expandable=\"0\" data-stacked=\"0\" role=\"button\" tabindex=\"0\">\n<div class=\"hawk-grid-item-main-container hawk-grid-item-main-multimodelreview\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\" data-expanded=\"0\">\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"image\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/sthzuxvzskz0ny1c-16681792811078.jpg\" alt=\"iPhone 14 Plus 256 GB\" title=\"iPhone 14 Plus 256GB\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"78\" height=\"70\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"network\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\"><img decoding=\"async\" src=\"https:\/\/mos.fie.futurecdn.net\/logos\/networks\/oh49eecmigocgo26-15954241180976-100-80.png\" alt=\"menta m\u00f3vil EE. UU.\" title=\"menta m\u00f3vil EE. UU.\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"80\" height=\"40\"\/><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Sin contrato<\/strong><\/p>\n<\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"allowance\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\">\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">  minutos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">Ilimitado<\/strong><span class=\"hawk-contract-allowance-label\">textos<\/span><\/p>\n<p><strong class=\"hawk-contract-allowance-value\">4 GB<\/strong><span class=\"hawk-contract-allowance-label\">datos<\/span><\/p>\n<div class=\"hawk-hover-over-container\">\n<div class=\"hawk-hover-over-icon\"><img decoding=\"async\" data-items=\"[object Object][object Object][object Object]\" src=\"https:\/\/search-api.fie.futurecdn.net\/img\/misc\/i.png\" alt=\"Icono\" title=\"Icono\" class=\"hawk-lazy-image-image\" draggable=\"false\" loading=\"lazy\" width=\"18\" height=\"16\"\/><\/div>\n<div class=\"hawk-hover-over-panel\">\n<div class=\"hawk-hover-panel-container\">\n<div class=\"hawk-hover-panel-item\">\n<p>Llamadas: <\/p>\n<p><span class=\"hawk-hover-panel-label\">Llamadas a MX y CA incluidas<\/span><\/div>\n<div class=\"hawk-hover-panel-item\">\n<p>Textos: <\/p>\n<p><span class=\"hawk-hover-panel-label\">Mensajer\u00eda a MX y CA incluida<\/span><\/div>\n<div class=\"hawk-hover-panel-item\">\n<p>Datos: <\/p>\n<p><span class=\"hawk-hover-panel-label\">(ralentizado a velocidades de 128 kbps)<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"hawk-grid-item-block-container hawk-grid-item-block-multimodelreview\" data-name=\"priceLink\" data-product-type=\"2000\" data-button-type=\"\" data-stacked=\"0\">\n<div class=\"hawk-price-button-wrapper-price-wrapper\">\n<div class=\"hawk-upfront-price-above\">\n<p><span class=\"hawk-display-price-price\">Gratis<\/span><\/p>\n<p><span class=\"sr-only\">  (se abre en una pesta\u00f1a nueva)<\/span><span class=\"hawk-upfront-price-label\">  en la delantera<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/magazineoffice.com\/\">Source link-35<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfEl nuevo mensaje de compras de Apple? No est\u00e1s solo. La mayor\u00eda de las personas en los EE. UU. compran en l\u00ednea e, incluso con opciones complejas como su pr\u00f3ximo&hellip;<\/p>\n","protected":false},"author":1,"featured_media":515000,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21980],"tags":[28484,2450,1019,4210,148,734,12209,107,7678,25096,542],"_links":{"self":[{"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/posts\/514999"}],"collection":[{"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/comments?post=514999"}],"version-history":[{"count":1,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/posts\/514999\/revisions"}],"predecessor-version":[{"id":515001,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/posts\/514999\/revisions\/515001"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/media\/515000"}],"wp:attachment":[{"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/media?parent=514999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/categories?post=514999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/magazineoffice.com\/wp-json\/wp\/v2\/tags?post=514999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}